Welcome CAREFree Counseling Clinicians!
FAQ
What if I want business cards? Can I order them through CARE?
Yes, email marketing@care-clinics.com – it’s 1000 cards for $55.
How did I get set up with accounting/compensation?
Noah Vannevel nvannevel@luriellp.com will be your primary contact from Lurie. By the 10th day of each month, Lurie will calculate the total collected funds, any associated fees, taxes and other expenses before sending a summary and paying you (the contractor) via electronic deposit through Bill.com
Please fill out and return the provided W-9 to noah.vannevel@eisneramper.com and kai.hsu@care-clinics.com at least one week prior to your start date.
Within a week of receiving the W-9, the team at Lurie will invite you to create a free Bill.com account. Please follow the directions sent through bill.com and make sure to link a bank account so that your payments will be instantaneous. You will have the ability to change bank accounts at any time for any reason.
How do I get set up with Insurance (e.g. Liability)?
This is one of the few items that may hinder your ability to maintain your start date, we would suggest beginning on this process immediately.
Insuring yourself is critical to protecting your ability to work long term. The team at CAREfree Counseling has worked hard to make this as easy as possible for you.
CRITICAL Please email all insurance certificates to wade@mcagencyllc.com at least one week prior to your start date.
Workers’ Compensation, General Liability & Data Breach: CAREfree Counseling has identified a partner (The MC Agency) who has taken time to understand CARE Clinics’ insurance policies as well as your coverage. This can help reduce the burden on the clinician and clinic to better evaluate and insure against policy gaps.
Please meet Wade Clarke; he is all prepped to set up new CAREfree Counseling Contractors with their insurance (excluding professional liability).
The MC Agency/ Atlas Brokers, (952) 828-5305, wade@mcagencyllc.com
If you would like to leverage Wade for Insurance, please email him with the title: (your name) is starting at CAREfree Counseling along with the information listed in the “Information for The MC Agency” attachment.
Professional Liability Insurance: We have found that professional liability insurance can be accessed through your national professional association very easily. If you would like to take that approach, please refer to the following groups based on licensure:
How do I complete the HIPAA Training?
Watch the CARE Data Privacy Training video on the site below:
https://careteamresources.com/annualtraining/
Password: C0mmun!ty
Training details: 0.5 hour; trainer: CARE Clinical Director: Jennifer Gozy, Psy.D., L.P.
This training includes training on HIPAA and MN Data Practices, client rights and protection, professional boundaries.
Who do I inform of clients I enjoy working with?
Please help us help you get scheduled with the right clients. Complete the below Typeform: https://carecounseling.typeform.com/to/ZIYrfP
Do I provide my own computer? What are the requirements?
Yes, you will need to provide your own computer. Ensure that you have a computer that can handle all tasks associated with Telehealth before your first day (e.g. audio/visual).
NPI- where do I register, who do I send my NPI number to?
Go to the NPPES website at https://nppes.cms.hhs.gov. (This number will follow you throughout your entire career and you only have to register for it once.); if you have to do this just send an email with your NPI (& License Number if Applicable) to newhire@care-clinics.com
Do I attend monthly CARE Team meetings?
If you would like to attend, yes! Team meetings are on the 4th Wednesday of the month from 11:00 -12:00 pm via Zoom. An outlook invite with the Zoom link will arrive to your email approximately one week before the team meeting.
I would like more clients. Who do I email?
Please email intakes@care-clinics.com with how many intakes you would like. If a client no shows or terminate services, please email intakes@care-clinics.com. The earlier you let intakes know you would like more clients, the greater success we will have of getting them on your calendar!
What happens if I am not able to attend supervision on my scheduled day?
Connect with your supervisor/supervisee to find an alternative date/time. Please create a plan with your supervisor/supervisee if you will be out of the office.
What do I do if I am sick?
It is your responsibility to call your clients and inform them you will be out for the day. Remember to create a contact note and to delete the appointment off of your calendar for the day!
How do I fax?
It is your responsibility to prepare and send faxes.
Click here for more information:
How do I print/scan?
It is your responsibility to print/scan.
I am unavailable, how do I update my calendar?
Please review the training videos on the Systems SharePoint Page on how to create a scheduled event. It is your responsibility to keep your calendar updated and accurate. If you are unavailable, your calendar should reflect this.
Am I required to attend weekly group consult?
Yes. Please refer to your offer letter for more information.
Can I email my clients?
Please note emailing Ct.’s should only be used for discussing scheduling or providing the Telehealth link. Please also continue to be mindful of boundaries when emailing Ct.’s. and the best practice is to continue to call Ct.’s or use the Portal if possible.
If you chose to email Ct.’s, please include the following in your signature line in your email:
Please note email is for scheduling purposes and sending Telehealth links only. Email is not checked daily. Please set up an appointment via the Portal or call your provider if you need to talk about therapy. If this is an emergency, please call 911. If this is a mental health crisis, please call 274747 (CRISIS) or text “MN” to 741741.